Trip Planner

Elk At Falls

PRICE FROM $1000

  • 18 Slalom Street, Falls Creek Victoria 3026
  • Luxury Accommodation
  • bookings@elkatfalls.com.au
Book now Add to wishlist

Overview

Right at the heart of the Falls Creek alpine resort, you’ll find Elk at Falls. Winter and summer, we’re here to make your stay in the Australian alps something truly special with a wonderful range of family, couples and group accommodation options – in this unbeatable ski-in ski-out location.

If you're looking for luxury Falls Creek accommodation, our beautiful brand new boutique apartment and suite accommodation offers a blend of contemporary style, privacy and stunning views.

A 2 minute downhill walk or ski brings you straight to the Falls Creek express lift and Slalom Plaza.

When it’s time to relax, sit back and soak in the ambience of Apartment 3, the brand new Elk apres bar and guest lounge.

Bob Sugar restaurant is on site and the new Elk outdoor hot spa pavillion.

Features

  • Bar
  • Breakfast available
  • Close to mountain bike trails
  • Close to ski lifts
  • Complimentary luggage pickup
  • Complimentary Oversnow Transport
  • Drying room
  • Family Friendly
  • Fireplace
  • Kitchen Facilties
  • Laundry Facilities
  • Luggage storage
  • Meals available
  • Non Smoking
  • Restaurant onsite
  • Self controlled heating
  • Ski in / Ski out
  • Ski/Snowboard storage
  • Spa
  • Summer bike storage
  • Summer outdoor dining area
  • Tea & Coffee facilities
  • WIFI
  • Wood Fire

Location & Directions

  • 18 Slalom Street, Falls Creek Victoria 3026

Cancellation policy

PAYMENT TERMS: Full payment on booking is required. Refundable security bond (variable depending on booking details).

Terms & Conditions

By making a booking for accommodation, guests warrant they have read these terms and conditions and agree to be bound by them subject to such changes as are notified to them.

Pets are not allowed.

Two-night minimum stay for suites. 5-night minimum stay for apartments.

Rates are per room, per night based on maximum room occupancy.

Room Maximum Occupancy

Apartment 1 8

Apartment 2 10

Apartment 4 4

Suites 2

Apartment 10 4

Apartment 11 4

Apartment 12 6

Apartment 13 6

Apartment 14 6

The number of guests staying in the apartment shall not exceed the maximum occupancy of the apartment booked. Should at any time the number of guests in the apartment exceed the maximum occupancy, Elk at Falls reserves the right to terminate the reservation immediately, without refund.

Check in

Check in is 4pm. To enable us to make your arrival as easy and comfortable as possible, please let us know if you are arriving later than 6pm to arrange a late check-in.

Check out

Check out is 9am. To ensure our housekeeping team can thoroughly clean all apartments as required by DHHS, we are unable to allow any late check outs.

Please leave your room as you found it otherwise an additional cleaning fee may apply.

Please dispose of all rubbish (including unused pantry and refrigerated items) into the bins provided.

Please return your door key cards at reception. A replacement fee of $25 will be charged to the guest account should they not be returned.

Bookings

All online accommodation bookings must be paid in full at the time of reservation by provision of credit card details. A 2% surcharge will apply for all credit card payments.

A booking confirmation email must be obtained. If a booking confirmation email is not obtained, the booking is not confirmed.

It is the responsibility of guests to review the booking confirmation email and promptly advise Central Reservations or Elk at Falls if there are any errors or misunderstandings.

Non-payment within these terms may forfeit your booking.

Cancellations

All cancellation requests must be provided in writing to info@fallscreekreservations.com.au

If the booking is cancelled more than 60 days before arrival, Elk at Falls will refund the total booking value less a cancellation fee of 15%.

If the booking is cancelled less than 60 days before arrival, Elk at Falls will attempt to re-let the booking*.

If successful, deposit held will be refunded less a 15% cancellation fee on the total booking value. If Elk at Falls cannot re-let under the same terms and conditions, the full cost of the unlet accommodation will be charged.

*If the balance of the booking has not been paid, the deposit will not be refunded.

No refund will be granted where a booking is cancelled 14 days prior to the arrival date or in the event of non-arrival.

Alterations to reservations - moving dates and reduction in stay

All alteration requests to reservations must be provided in writing to bookings@elkatfalls.com.au

If the booking is more than 60 days before arrival, Elk at Falls will move the booking, subject to availability with a 5% administration fee.

If the booking is cancelled less than 60 days before arrival, Elk at Falls will move the booking subject to availability with a 5% administration fee, however if the booking cannot be re-let under the same terms and conditions, the full cost of the unlet accommodation will be charged.

No refund will be granted where a booking is altered 14 days prior to the arrival date or in the event of non-arrival.

Insurance

We strongly recommend you purchase travel insurance to cover the loss of monies paid in the event of having to cancel your reservation.

Security Bond

Reservations require a Security Bond with each booking ($1,000.00 for our penthouse apartments and $500 for all other rooms) prior to arrival in the form of a signed bond form and credit card details.

A form will be sent to you to complete and return. The Security Bond payment is in addition to the cost of the reservation. (Pre-authorization only)

Person(s) booking accommodation are responsible for any loss or damage to it.

Should there be any damage to the apartment, articles therein, missing items or excess cleaning due to the apartment being left in an unacceptable state, these monies will be taken out of the security bond. The bond is fully refundable after departure providing the property is left in a clean, tidy and undamaged condition.

Key cards will not be issued until the Security Bond is processed.

Please remember that all of Elk (within the apartments, suites, hallways, restaurant or common areas) is a non-smoking facility and we have very sensitive smoke alarms. Smoking anywhere inside the building is strictly forbidden. Any evidence of smoking in apartments will incur significant cleaning fees to remove the residual odour.

The number of guests staying in the apartment shall not exceed the maximum occupancy of the apartment booked. Should at any time the number of guests in the apartment exceed the maximum occupancy, Elk at Falls reserves the right to terminate the reservation immediately, without refund.

Noise Policy

Excessive noise after hours will not be tolerated; Elk at Falls reserves the right to terminate the reservation immediately, without refund. Guests must not create noise which is offensive to neighbours especially between 10pm – 7am and during arrival and departure at any time throughout the occupancy.

Offensive noise is prohibited and may result in:

Termination of permission to occupy the Property;

eviction;

loss of rental paid; and

extra charges for security and expenses which may be deducted from security bond.

PRICE FROM $1000

  • 18 Slalom Street, Falls Creek Victoria 3026
  • Luxury Accommodation
  • This email address is being protected from spambots. You need JavaScript enabled to view it.
Book now Add to wishlist

SIGN UP TO RECEIVE THE LATEST NEWS, DEALS & TRAVEL INSPIRATION