Standard Cancellation Policy;
Should for some reason you have to cancel your booking a cancellation/admin fee of 15% of the total booking fee will be charged. If you cancel more than 45 days before your arrival date a full refund of the monies paid less the cancellation/admin fee will be given. If you cancel less than 45 days before your arrival date a refund less the cancellation fee will only be paid if the apartment is filled for the period that you have booked it. If the apartment is filled for part of the booked period you will receive a partial refund less the cancellation fee. If the booking is not re filled no refund will be given.
Pandemic Cancellation Policy; Please find the following options we offer our guests affected by pandemic such as the COVID-19 situation; You can avoid losing the 15% admin fee by moving your booking to a later date this season, or to next Summer, or to next Winter. If you chose this option pop onto our live bookings and availability on this site (www.cedarwoodfallscreek.com) to see what dates are available (note; next season may not yet be open online so email the dates for us to check for you). We will require that you remain in the apartment already booked where ever possible. Pick dates that are available and then email us with your plans so that we can amend the booking for you before someone else books those dates. Alternatively, you can cancel your booking and pay an admin fee of only 15% of the accommodation cost (even if inside the usual 45 days no refund period).